Legal notice

Pursuant to the provisions of French Law 2004-575 of 21 June 2004 on confidence in the digital economy, and Articles 19 et seq. of the Tunisian Digital Code, the following is the legal information relating to this website.

01Site publisher

02Hosting provider

This site is hosted by:

Servers are located in the European Union. No transfer of data outside the EU is made in connection with the hosting of this site.

03Intellectual property

All content published on this site — including without limitation: texts, photographs, logos, trademarks, illustrations, videos, graphics, sounds, software, structure and tree — is the exclusive property of POLYCALL SARL or of its partners who have granted a licence of use.

Any reproduction, representation, modification, publication, transmission, alteration, in whole or in part, of the site or its content, by any means whatsoever and on any medium whatsoever, is prohibited without the prior written authorisation of POLYCALL SARL. Such unauthorised use would constitute infringement punishable under Articles L. 335-2 et seq. of the French Intellectual Property Code and the equivalent provisions of Tunisian law.

Trademarks and logos

The trademarks "POLYCALL", "GENEIA", "TYRIA", and their associated logos, are registered trademarks. Any unauthorised reproduction is strictly prohibited.

Photographs

The photographs displayed on this site were taken by professional photographers commissioned by PolyCall. The employees appearing in these photographs have expressly consented in writing to their distribution on the company's communication media.

04Liability

POLYCALL provides the information on this site for guidance purposes. While we pay particular attention to the accuracy of the information disseminated, we cannot guarantee its absolute completeness or constant up-to-date character.

POLYCALL cannot be held liable for direct or indirect damages resulting from:

• the use of information disseminated on this site;
• the inability to access or use its features;
• the presence of viruses or other harmful components despite our security measures;
• alteration, loss or misappropriation of data by third parties.

The figures and indicators published (NPS, quality scores, turnover rate, certifications) reflect our internal measurements or external audits at the date indicated. They are subject to change and do not constitute a contractual commitment outside any formalised framework.

05External links

This site may contain links to third-party sites. POLYCALL has no control over the content of these sites and disclaims all liability for their content, privacy policy or practices. The presence of a link constitutes neither approval nor recommendation.

Any person wishing to establish a link to this site must request prior written authorisation at contact@polycall.tn. So-called "deep" links and framing are prohibited unless formally agreed.

06Personal data

The processing of personal data collected via this site (contact forms, applications, browsing) is governed by our Privacy policy, compliant with the General Data Protection Regulation (EU 2016/679) and Tunisian Law 2004-63 of 27 July 2004.

For any question relating to personal data or to exercise your rights (access, rectification, erasure, objection, portability, restriction), you can contact our Data Protection Officer at contact@polycall.tn.

07Applicable law and jurisdiction

This legal notice is governed by Tunisian law. However, in the case of services provided to a client established in the European Union, the mandatory provisions of the law of the client's country shall apply where applicable.

In the event of a dispute, and after attempting amicable resolution, the competent courts shall be those of POLYCALL SARL's registered office, save where legal provisions provide otherwise.

08Contact us

For any question regarding this site, its content or this legal notice: